025a Conflict of Interest – Easy Read
1. Conflict of Interest
A conflict of interest is where two providers who work with you might also be working together.
This can mean they are not completely independent of each other because they have an agreement in place with each other, and with you.
A conflict of interest may be:
- actual – something that did happen
- potential – something that might turn into a conflict of interest
- perceived – something that seems like a conflict of interest
It is important that you are happy with the people who work with you before you sign any documents.
2. Providers
The people that work with you are called providers.
- Proactive Support’s support workers that help you in the home and community
- Proactive Support’s Support Co-ordinators
- Your SIL provider (if you live in SIL housing)
If you wanted to change one provider but the other provider told you not to change, that would be a conflict of interest. This would be a conflict of interest because this helps the provider and not you.
3. How We Help Stop Conflicts of Interest
We are a NDIS Register Supports Provider. This means we provide community access and support co-ordination for people who get money from the NDIS.
We follow rules to make sure you are taken care of and that no conflicts of interest happen.
We must tell you if there is a chance of a conflict of interest so that you can decide what is best for you.
We make sure we give you all the right information. We make sure you are involved in choices that will impact you.
We do not act in any way that stops you from making decisions.
We are not allowed to take money or gifts to make decisions that might not be the best for you.
We ask for your permission to speak to important people in your life to make sure everyone has the information they need to help you.
Permission: This means we ask you to let us do something.
We think it is good if you get family and friends and other important people to talk to us if you need help.
If we have a conflict of interest with another provider, we must let you know.
4. Information for You
If you or your guardian or carer would like support to understand this document, please let us know.
We can work with you to communicate using a method that best suits you, including interpreter services, sign language, visual aids, or assistive technology.
Phone: 0406 940 123 or 0448 389 324
Website: www.proactive-support.com.au
Email: info@proactive-support.com.au
